Terms and Conditions

Last Updated: [October 10th, 2025]

Welcome to Packaging For Industry (“PFI,” “we,” “our,” or “us”). By accessing or using our website https://packagingforindustry.com
(“Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, you must not use our Site or services.

1. General Information

PFI provides industrial packaging products and related services, including corrugated boxes, foam, pallets, stretch film, tapes, and other materials. These Terms govern your access to our Site and your purchase or use of our products and services.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site after changes are posted constitutes your acceptance of those changes.

2. Use of the Website

You agree to use the Site only for lawful purposes and in a way that does not violate any applicable laws or regulations. You may not:

  • Attempt to gain unauthorized access to the Site or our systems.
  • Use the Site to transmit harmful or malicious code.
  • Copy, reproduce, or exploit any portion of the Site or its content without written permission from PFI.
  • PFI reserves the right to suspend or terminate access to the Site at its sole discretion for any violations of these Terms.

3. Product Information and Availability

We make every effort to display accurate product descriptions, pricing, and availability. However, PFI does not guarantee that product information is error-free, complete, or current. Product specifications, pricing, and availability are subject to change without notice.

If an error occurs in product listing or pricing, we reserve the right to correct it and refuse or cancel any orders placed under incorrect information.

4. Orders and Payment

All orders are subject to acceptance by PFI. Payment terms will be specified at the time of order placement. We accept standard business payment methods, including credit card, ACH, or purchase order for approved accounts.

PFI reserves the right to:

  • Cancel or limit quantities of any order.
  • Refuse service to any customer or entity at our discretion.
  • Require prepayment for new customers or special orders.

5. Shipping and Delivery

PFI offers both local next-day delivery (Southern California region) and nationwide shipping via our distribution centers. Delivery times are estimates and may vary due to carrier delays, weather, or supply chain factors.

Once products leave our facility, the risk of loss passes to the customer. PFI is not liable for delays or damages occurring after shipment.

6. Returns and Refunds

To initiate a return, customers must contact PFI within 10 business days of receiving the order. Returns are accepted only for unused, undamaged products in their original condition. Custom or made-to-order products are non-refundable unless defective.

Approved returns may be subject to a restocking fee of up to 20%. Shipping charges are non-refundable unless the return results from our error.

7. Custom Orders

Custom products, including printed boxes, foam, tapes, or specialty designs, require written approval of specifications before production. PFI is not responsible for customer design errors, incorrect artwork submissions, or typographical mistakes once production begins.

Estimated lead times will be provided, but are not guaranteed due to manufacturing and material factors.

8. Intellectual Property

All content on this Site, including text, graphics, logos, product images, and layouts, is owned or licensed by PFI and protected under U.S. copyright and trademark law. You may not copy, modify, or distribute any content without express written permission.

The PFI name, logo, and related branding are trademarks of Packaging For Industry.

9. Limitation of Liability

To the maximum extent permitted by law, PFI shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our Site, products, or services — including, without limitation, lost profits, data loss, or business interruption.

PFI’s total liability for any claim shall not exceed the amount paid for the specific product giving rise to the claim.

10. Warranties

PFI makes no express or implied warranties, including merchantability or fitness for a particular purpose, except as specifically stated in writing. All products are sold “as is” unless otherwise noted.

11. Indemnification

You agree to indemnify and hold harmless PFI, its officers, employees, and affiliates from any claims, losses, liabilities, damages, or expenses arising out of your misuse of the Site, violation of these Terms, or infringement of third-party rights.

12. Privacy Policy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our Site, you consent to the practices described in that policy.

13. Third-Party Links

The Site may contain links to third-party websites. These links are provided for convenience only. PFI has no control over, and assumes no responsibility for, the content, policies, or practices of any linked sites.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts of Orange County, California.

15. Contact Information

For questions or concerns regarding these Terms, please contact:

Packaging For Industry (PFI)
2665 W Woodland Drive
Anaheim, CA 92801
(949) 566-8848
info@packagingforindustry.com